Customer Service & Leadership Business Consultant
"I Develop and Place Leaders In Your Business"
Motivational Speaker
Radio Personality
Author
Mental Illness Advocate
Relationship Consultant
What We Do
We are a business consultant company that assist companies in enhancing their customer experience. Customer service is the best way to differentiate from your competitors. Companies have forgotten that not only is the customer experience the number one way to increase their bottom line, it is needed to stay in business. Customers who receive a bad experience may never visit your establishment again. On the other hand, most customers will pay more for a product if they have a great experience at that establishment.
How We Do It
Through virtual and classroom training, we teach employees customer service techniques to assist businesses with their customers' experience which is the best way to increase the company's bottom line. This training is for business owners, management, and frontline workers. We also do site visits to access what changes, if any, are needed to ensure your business is successful. Successful Customer Service Consultant for over 15 years
Who We Are
We are the company that will train your
management and frontline staff to enhance
their customer experience. This will drive your sales because your customers will market for you by giving their friends POSITIVE reviews about your establishment. As a result, you will increase your bottom line. Allow me and
my company to train your staff on how to take care of your customers, so that they will become repeat customers and refer customers to your establishment. Our success depends on your success.
Voted
ATL Hottest Author
2017
Bold Favor
Advocacy
Award
Winner
2017
Nominated
ACHI Magazine
Radio Personality
and
Orator
of the Year Award
Our Success Stories
Successful Customer Service and Leadership Consultant for over 15 years. Worked at a major retailer for 10 years in fine jewelry maintaining #1 in sales in the district utilizing my customer service techniques. When the economy began to take a nose dive, I started at a mobility communication company where I climbed the ladder to success rapidly starting from the bottom. Within 5 years I was Area Manager Lead for 31 locations doing exactly what I want to do for your company. I knew nothing about the industry, but I did know how to ensure my customers had a great experience with each visit which turned into sales and loyal customers as I learned about the business.
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Most sales in the district earning more than my District Manager
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Top 10 rep for 2 years out of approx. 800
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Summit winner as a store manager
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Out of 61 stores were #2 in GA 2014
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Mentor of 26+ official mentees all have advanced
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Area Manager Lead within 5yrs of a major communication Company starting from the entry level
More about our story
When asked about my success or how I turned a particular location around, my answer has always been I enhanced the customer experience with the original staff. You must understand that if you do not take care of your customer base, your company will not survive. Exceptional customer service will propel your company above the competition and your sales will soar!
Who we train
We train business owners, managers, and frontline workers. We also conduct training classes for teens and young adults entering the job market. With the skills taught in this class, attendees will carry this knowledge with them throghtout thier careers. Attendees will receive a Certificate of Completetion upon participating and completing the class.
Click Below To Hear Radio Interviews Of The Customer Service & Leadership Consultant
https://www.yumpu.com/en/embed/view/KuifnjD4Vdn588dq
(An Electronic Brochure About The Company)
http://www.blogtalkradio.com/loveunlimited
/2015/10/07/building-relationships-in-the-workplace#
https://docs.google.com/open?id=0B_NUoI5r9wLcbXNyYUhHZTJtTFU
About us
