Customer Service & Leadership Business Consultant
"I Develop and Place Leaders In Your Business"
Motivational Speaker
Radio Personality
Author
Mental Illness Advocate
Relationship Consultant
What We Do
We are a business consultant company that assist companies in enhancing their customer experience. Customer service is the best way to differentiate from your competitors. Companies have forgotten that not only is the customer experience the number one way to increase their bottom line, it is needed to stay in business. Customers who receive a bad experience may never visit your establishment again. On the other hand, most customers will pay more for a product if they have a great experience at that establishment.
How We Do It
Through virtual and classroom training, we teach employees customer service techniques to assist businesses with their customers' experience which is the best way to increase the company's bottom line. This training is for business owners, management, and frontline workers. We also do site visits to access what changes, if any, are needed to ensure your business is successful. Successful Customer Service Consultant for over 15 years
Who We Are
We are the company that will train your
management and frontline staff to enhance
their customer experience. This will drive your sales because your customers will market for you by giving their friends POSITIVE reviews about your establishment. As a result, you will increase your bottom line. Allow me and
my company to train your staff on how to take care of your customers, so that they will become repeat customers and refer customers to your establishment. Our success depends on your success.
Voted
ATL Hottest Author
2017
Bold Favor
Advocacy
Award
Winner
2017
Nominated
ACHI Magazine
Radio Personality
and
Orator
of the Year Award